Return/Exchange Policy

FIWL accepts returns/exchanges within 14 days of the date your item was delivered. If you would like to return/exchange any item(s), an authorization form is required. To obtain an Authorization Form, please contact customer support via telephone at  (516) 333-3702, or email, or via our customer support chat line. 

*FIWL will reimburse or pay for return shipping only in the event that we have erred. For example: if FIWL were to send you the incorrect piece of jewelry, or article of clothing.*